Simply browse www.toysforapound.com at your leisure, using the "Add to Cart" button to add the desired items to your shopping basket. You can edit the "Quantity" field either on the page or whilst the item is in your shopping basket.
Unfortunately, once an order has been submitted and payment has been made, we're unable to make any alterations. However, if you drop us an email at email@example.com we will be able to cancel your order so that you can re-purchase the desired items/quantities.
Unfortunately, if a product has the description "Assorted" or "Assorted. One Supplied", we're unable to guarantee which colour/design/character/style you will receive. Our warehouse staff are instructed to send alternatives if multiples are purchased, however this is not always possible.
After you have placed your order, we promptly start to process it. However, if you drop us an email at firstname.lastname@example.org before it has been sent through to our warehouse for prep, we will be able to cancel it for you.
Yes, of course. If there are any issues with an order you have received, please get in touch with us via email at email@example.com and one of our friendly customer service agents will be able to resolve this for you.
We aim to process all orders within 2 working days.
*Up to 3 working days after any bank holiday weekends.*
Our standard service has a recommended delivery time of 2-5 working days after dispatch and our expedited service has a recommended delivery time of 1-2 working days. Please note, our warehouse is closed over the weekend, so any orders placed Friday would not be dispatched until the following week.
Please do refer back to our recommended delivery times. Even if you have been assigned a tracking number, this will not always mean the parcel has left us. Once your parcel has been dispatched, it can take a short amount of time for the Track & Trace portal to update.
If you would like to return an item, please get in touch via email at firstname.lastname@example.org. You will be responsible for the shipping charges incurred for returning an unwanted item to us. Please also refer to our detailed Returns Policy.